Grace Eyre
Categories: Case Study, Charity
Grace Eyre - Case Study

About

The Grace Eyre Foundation (Grace Eyre) takes its name from Grace Eyre Woodhead, who founded the organisation in 1898. Grace Eyre is a unique charity; it supports people with learning disabilities and/or mental health needs in Brighton and Hove and across Sussex to develop their independence, obtain housing, find employment and learn new skills.

Over the last few years, the charity has grown and diversified the range of services provided, becoming a stronger and more focused organisation. Grace Eyre continues the partnership with people who use their services, so they can be supported to achieve their dreams and wishes. 

Challenge

Grace Eyre summarised their IT infrastructure problems below:

  1. Existing server hardware had reached end of life
  2. Core IT systems needed to be upgraded
  3. Managing staff IT difficulties
  4. Lack of in-house IT expertise and technical resource
  5. Tape backup was problematic and unreliable

 

Solution

 “Since we don’t have any in-house IT staff or expertise, it didn’t really make sense for us to invest in a state of the art IT server room. It was clear that System Professional’s IaaS model would provide us with more versatility, support our future growth and provide greater resilience and peace of mind through their geographically spread data centres.”

SysPro provide cloud-hosted infrastructure and online backup services for Grace Eyre, alongside 24/7 monitoring and alerting. Additionally, we offer IT problem resolution, technical consultancy, and strategic advice, so Grace Eyre can worry less about IT and focus more on carrying out their mission as a charity.

 

Result

Key results from the SysPro solution include greater resilience, secure online backup for data restoration, greater flexibility, and an increase in Grace Eyre’s overall confidence with their IT systems. Jennifer reported two major benefits: stability in their IT environment, and spending less time worrying about her staff’s IT problems!

 

“Grace Eyre has undergone a period of sustained growth and increase in headcount to just over 200 staff. Most are not based in fixed office locations, making a hosted solution attractive for these home and remote users. The managed service model is ideal when planning this level of growth, since we need a flexible IT platform to support these spikes in staff numbers and users. Having to continually make capital investment in new hardware and equipment is not financially viable. The monthly operational cost model of the new hosted service is far more appealing. ”

 

Jennifer Griffiths, Director of Support Services

 

Let our expert teams do the hard work for you, while you reap the benefits of our investments into the IT infrastructure for you! If you’d like to speak with us about how to help your charity grow through managed IT, contact us here. Or, read similar client stories here.

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