Managed Services

System Professional has built a comprehensive IT Managed Services model by listening to our customers and responding to their business challenges, IT resourcing headaches and demands for secure data retention and availability.

Responding to customer issues

We consistently take on board customer feedback on a whole host of topics – from the day to day challenges they face to how we can be more responsive to their unique concerns and issues.

“We’ve had to reduce the size our internal IT team but still need specialist 3rd line technical support and help for our key IT systems and infrastructure.”

“OpenDaily backups are a real headache; we’re not sure what would happen when we need to carry out a restore.”

“We want to outsource our IT infrastructure to the cloud but don’t know where to start.”

There are a number of recurrent themes that we hear repeatedly:

  • the increasing demands that business places on IT to be leaner
  • the desire to respond faster and having to do more with less
  • the impact of uncertain IT budgets and reduced staffing levels
  • the need for expert technical help with specific IT projects
  • delivering a new system or service to meet strict deadlines
  • the underlying need to maintain quality IT service for users
  • the requirement deliver consistent quality to the business

Delivering quality services at a fixed price

Our IT Managed Services are designed to address these concerns and help you maintain a consistent IT service delivery to the business at a predictable, fixed cost. We deliver IT services that fit your business and needs, rather than ours.

IT Managed Services Summary

IT Support – Available 24/7/365 to support your critical IT infrastructure, users and applications. Our highly skilled, UK IT support help-desk can provide everything from specific infrastructure support up to a full IT outsourcing service.

Cloud Hosting – The proliferation of cloud services provides a great opportunity to organisations who want to benefit from a more agile service delivery model at a fixed price. We will help you cut through the hype and assess a cloud model that’s right for you.

Online Backup (OLB) – Our remote backup service gives you peace of mind that your critical company data is securely stored and retained. It’s not just a backup service – we help you to restore and recover files when needed.

> Got a question? Call us on 01825 830000