We consistently take on board customer feedback on a whole host of topics – from the day to day challenges they face to how we can be more responsive to their unique concerns and issues.
“We’ve had to reduce the size our internal IT team but still need specialist 3rd line technical support and help for our key IT systems and infrastructure.”
“OpenDaily backups are a real headache; we’re not sure what would happen when we need to carry out a restore.”
“We want to outsource our IT infrastructure to the cloud but don’t know where to start.”
There are a number of recurrent themes that we hear repeatedly:
Our IT Managed Services are designed to address these concerns and help you maintain a consistent IT service delivery to the business at a predictable, fixed cost. We deliver IT services that fit your business and needs, rather than ours.
IT Support – Available 24/7/365 to support your critical IT infrastructure, users and applications. Our highly skilled, UK IT support help-desk can provide everything from specific infrastructure support up to a full IT outsourcing service.
Cloud Hosting – The proliferation of cloud services provides a great opportunity to organisations who want to benefit from a more agile service delivery model at a fixed price. We will help you cut through the hype and assess a cloud model that’s right for you.
Online Backup (OLB) – Our remote backup service gives you peace of mind that your critical company data is securely stored and retained. It’s not just a backup service – we help you to restore and recover files when needed.